terms and conditions.

Latest Revision June 1, 2018

Welcome to www.wendyrussell.com.au. Through the wendyrussell.com.au website and our affiliated sites, including without limitation www.firsttimebuyer.com.au (collectively, the “Site”), you can browse and search purchased properties in our designated service areas. You can also download and purchase e-books, e-courses, videos, checklists and white papers.

Your use of the Site is subject to these Terms and Conditions of Use, which include the Privacy Policy (“Terms”). You must agree to these Terms before using the Site or any of the services offered through the Site (collectively, the “Service”). These Terms constitute a binding contract between Samson Properties Pty Ltd and Artation Holdings Pty Ltd (“related entities”) and Wendy Russell (“Wendy Russell”, “we” or “us”) and you (“you”). BY USING THE SITE, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ACCESS OR USE THE SITE.

We suggest that you print out a copy of these Terms for your records.


  1. The scope of Use. The purpose of this Site is to assist customers and agents in contacting Wendy Russell and related entities and its agents concerning real estate and property set forth herein and any other services offered by Wendy Russell and related entities. You represent that you are a prospective purchaser, seller, lessee or lessor of real property in the geographic areas where Wendy Russell and related entities are licensed and operating with a bona fide interest in the purchase, sale or lease of such real property.
  2. Registration Required. You must complete the Site registration process to create an account with a username and password (the “Account”) in order to make full use of the Service.
  3. Minimum Age. You must be eighteen (18) years of age or older to register for an Account.
  4. Password and Identity. You may not share your password with anyone else. Any use of the Service through your Account will be deemed as being used by you. Wendy Russell and related entities are entitled to rely on the contact and other information that is supplied to us through your Account. Your Account is non-transferable and non-assignable.
  5. Consent to Contact. BY REGISTERING FOR AN ACCOUNT, YOU CONSENT TO RECEIVE PERSONALIZED EMAILS, TELEPHONE CALLS AND/OR FAXES FROM WENDY RUSSELL AND RELATED ENTITIES. You must always provide accurate, current and complete information to Wendy Russell and related entities for the Service. You must update such information in a timely manner to maintain its accuracy and completeness.
  6. Broker Restrictions. Any real estate broker, salesperson, agent, or similar state licensed real estate professional (“Real Estate Agent”) who uses any Content for its customer must first enter into a co-brokerage agreement with Wendy Russell and related entities. No person, including any Real Estate Agent, may market or make commercial use of the Content in any way, including without limitation advertising our property listings, copying our Content for commercial use, or contacting our customers or the owners or sellers of any properties listed on the Site.
  7. Acknowledgment of Broker-Consumer Relationship. By agreeing to these Terms, you acknowledge you are entering into a lawful broker-consumer relationship as may be defined under state law. The relationship is not exclusive and you are not obligated to work with Wendy Russell and related entities.
  8. Market Area. The market area served by the Site includes Brisbane city and surrounding suburbs, as well all suburbs and states throughout Australia. 
  9. No Affiliation with Real Estate Agent. You agree that you have not signed any agreement with any Real Estate Agent that would prevent you from using Wendy Russell and Samson Properties Pty Ltd as your agent. You do not have a contract or agreement with any third party that would interfere with our representation of you. You agree to notify us immediately in the event you enter into an exclusive agreement with a Real Estate Agent.

Outreach to Buyers and Sellers Prohibited. You agree not to contact the owner or seller or buyer of any property from information gained through the Site. You will not attempt to speak with an owner or seller or buyer without an appointment and the express consent set by Wendy Russell and related entities.

  1. We Represent Multiple Buyers. You acknowledge and agree that we may also represent other prospective buyers seeking to purchase the same properties that may meet your purchase criteria.
  2. Authorization to Review Documents. You hereby authorize Wendy Russell and related entities to review and provide you with copies of various documents related to any potential real estate transaction, including without limitation home inspection reports and real estate documents.


  1. Content Protected by Intellectual Property Rights. Any content available through the Site, including applications, software, text, audio, video, photos, pictures, graphics, music, sound clips, images, likenesses, personal information and other works of authorship (collectively, “Content”) is protected by the intellectual property rights of Wendy Russell, its related entities or its licensors. All right, title and interest in and to the Site and any Content will remain the exclusive property of Wendy Russell, its related entities and its licensors.
  2. Your Warranties Regarding Your Content. You may post to the Site or otherwise submit to us your Content, including without limitation comments regarding property listings, feedback regarding the Service, or any other ideas, suggestions, documents or proposals. By submitting your Content, you warrant, represent and agree that:
    1. you own your Content or have sufficient rights in your Content to grant to Wendy Russell and related entities the rights described in these Terms;
    2. your Content does not and will not infringe the intellectual property rights, privacy, rights to publicity or any other legal or moral rights of any third party;
    3. your Content is true and accurate to the best of your knowledge;
    4. your Content does not include confidential or proprietary information;
    5. if we so choose, we may use and disclose your Content in any way; and
    6. we have no obligation to pay or reimburse you for your Content or our use of your Content.
  3. Prohibited Content. You must not post to the Site any Content that, as reasonably determined by Wendy Russell and related entities is or appears to be the following:
    1. untrue, misleading, harmful, threatening, fraudulent, abusive, harassing, defamatory, vulgar, obscene, invasive to another person’s privacy or protected data, hateful, or racially, morally or otherwise objectionable;
    2. infringing upon or misappropriating a third party’s intellectual property rights, including any patent, trademark, trade secret, copyright, the right of publicity, including any Content that is the subject of any claim of infringement or misappropriation;
    3. of a type that you do not have a right to transmit under any law or contractual or fiduciary relationships, such as proprietary and confidential information;
    4. information that references personally identifiable information, such as address, email address, contact information, or phone number;
    5. unsolicited, undisclosed or unauthorized advertising;
    6. software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
    7. data or information obtained through access that was not authorized by the owner, or that you are not authorized to post; or
    8. in violation of any applicable local, state, national or international law (including export control, consumer protection, unfair competition, anti-discrimination, fair housing and false advertising laws).


  1. Ownership of Your Content. You retain ownership of your rights in any Content you post to the Site, subject to the non-exclusive rights that you grant to us as described in these Terms.
  2. Your License to Wendy Russell.  You hereby grant Wendy Russell and related entities an irrevocable, perpetual, worldwide, royalty-free, freely transferable, freely sub-licensable (through unlimited levels of sublicense), non-exclusive license to use, reproduce, modify, delete, translate, transmit, sell and distribute, advertise in, on and around, and create derivative works of the Content you submit or make available for inclusion on or through the Site, and to incorporate such Content into other works in any form, media, or technology now known or later developed without compensation to you.


  1. Prohibited Conduct on the Site. You must not do, or attempt to do, any of the following, as reasonably determined by Wendy Russell and related entities subject to applicable law:
    1. access or use the Site in any way that is not in compliance with any applicable local, state, national or international law (including export laws), contracts, intellectual property rights or constitutes the commission of a tort, or for any purpose that is harmful or unintended (by us), or other than in full compliance with these Terms;
    2. use any Content in violation of any applicable laws, rules or regulations, including without limitation the rules of the local Real Estate Institute and governing bodies in Brisbane, Australia.
    3. access, tamper with, or use services or areas of the Site that you are not authorized to access;
    4. alter information on or obtained from the Site;
    5. tamper with postings, registration information, profiles, submissions or Content belonging to Wendy Russell or related entities or other users of Wendy Russell’s website or blog.
    6. use any robot, spider, scraper or other automated means or interface not provided by us to access the Site or extract data or gather or use information, such as email addresses, available from the Site or transmit any unsolicited advertising, “junk mail,” “spam,” or “chain letters”;
    7. frame any part of the Site or link to the Site, or otherwise, make it look like you have a relationship to us or that we have endorsed you or your Content for any purpose except as expressly permitted in writing by Wendy Russell and related entities.
    8. impersonate or misrepresent your affiliation with any person or entity;
    9. reverse engineer any licensed software, application, games or any other aspect of the Site or do anything that might discover source code, or bypass or circumvent measures employed to prevent or limit access to any area, content or code of the Site;
    10. send to or otherwise impact us or the Site (or anything or anyone else) with harmful, illegal, deceptive or disruptive code such as a virus, “spyware,” “adware” or other code that could adversely impact the Site or any recipient; or
    11. take any action which might impose a significant burden (as determined by us) on the Site’s infrastructure or computer systems, or otherwise interfere with the ordinary operation of the Service.
  2. Personal Use Only. The Site is for personal use only. You may not reproduce, copy, sell or otherwise exploit the Site or any part thereof, or access or use the Site for any commercial purposes.
  3. Listing Services. You acknowledge that the individual listing services, including the residential listing service and the multiple listing services, which supply the listing data to the Site, own such data, and you acknowledge the validity of their respective copyrights to such data.


  1. No Duty to Monitor. We may provide certain forums on the Site for users to post feedback and opinions regarding the Content. You acknowledge and agree that we are not obligated to monitor, restrict or filter any Content posted anywhere on the Site. We do not regularly monitor the accuracy or reliability of Content. However, we reserve the right to modify or remove any Content at any time. Any Content posted or made available by third parties, including other users, are those of the respective author(s) and not of Wendy Russell or related entities neither endorses nor is responsible for the accuracy or reliability of any Content posted on the Site.
  2. License by Wendy Russell. You must respect the intellectual property laws protecting the Site. Wendy Russell and related entities grants you a limited, revocable, non-transferable, non-sublicensable, non-exclusive license, under the rights Wendy Russell and related entities has in the Content, to privately display the Content on your computer and to download and print a single copy thereof, subject to the restrictions set forth herein.
  3. Reservation of Rights. On its own behalf and the behalf of its licensors, Wendy Russell and related entities reserves all rights in the Content, including any software, not expressly granted in this Section. Wendy Russell and related entities does not in any way grant any other rights to you. Except as expressly stated in this Section, you may not reproduce, distribute, modify, publicly perform or display, or prepare derivative works of any Content, including any software, without prior written consent from Wendy Russell and related entities or another third-party owner of the rights in that Content (if any).


  1. Term. These Terms shall remain in full force and effect until terminated in accordance with this Section.
  2. Right to Terminate. We may, at any time, terminate your access to the Site, and your Account, for any reason, consistent with local, state and federal fair housing and other laws, including if we believe in our sole discretion that you may have violated these Terms or have otherwise engaged in any activities that may harm or damage the reputation, rights, person, or property of Wendy Russell and related entities, our users, or any other person.
  3. Effect of Termination. Upon termination of your Account, your agreement with Wendy Russell and related entities pursuant to these Terms will also terminate, except that the following provisions survive the termination: Section 2 “Posting Content on the Site,” Section 3 “Ownership of Content; License,” Section 5 “Monitoring and Protection of Content,” Section 6 “Term and Termination,” Section 8 “Warranty and Indemnification,” and Section 11 “Miscellaneous” and the Privacy Policy. If your Account or access to the Service is terminated, you may no longer have access to the Content you posted on the Site. Upon termination, Wendy Russell and related entities may remove and discard your Content from the Site. Wendy Russell and related entities is not liable to you or any third party for any termination of your Account or your access to the Site.


Our Site may contain advertisements and other links to third-party websites. The advertisements and other linked sites are not part of the Site and are not under our control. Consequently, we are not responsible for the accuracy, legality, decency, availability or content of any advertisement on our Site, any linked site, any link contained in a linked site, or any changes or updates to such sites. We provide the links to you only as a convenience, and we do not endorse the advertiser, the product or service advertised, the linked site or its use or contents. You use the links at your own risk. You hereby irrevocably waive any claim against us with respect to any such advertisements or third-party sites.


  1. No Warranty. ALL INFORMATION, CONTENT, AND SERVICE AVAILABLE THROUGH THE SITE ARE FOR INFORMATION PURPOSES ONLY AND ARE PROVIDED BY US ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. Without limiting the generality of the forgoing, Wendy Russell its owners, related entities, affiliates, officers, directors, employees, agents, contractors, content or service providers (including listing service providers), investors, successors and assigns (collectively, the “Wendy Russell Agency ”) specifically disclaim any and all warranties, express or implied by statute or otherwise, including but not limited to: (1) any warranties concerning the availability, accuracy, usefulness, or content of or uninterrupted access to information, products or services and (2) any warranties of title, non-infringement, merchantability or fitness for a particular purpose. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, or destruction or unauthorized access or alteration of or use of record in connection with the use or operation of the Service, whether for breach of contract, tort, negligence or any other cause of action.
  2. Use at Your Own Risk. Any listing or information on the Site may be updated, changed, modified, withdrawn, sold or rented at any time without notice. Any furnishings, decorations and artist representations are provided for illustrative purposes only. All square footage and dimensions are approximate. All content and images contained in e-books, checklists, videos, blogs, brochures, e-courses and the likes is of the opinion of the writer and/or Wendy Russell and related entities. Before you act on any information you have found on the Site, you should independently confirm any facts that are important to your decision, including without limitation obtaining any exact dimensions by retaining the services of a professional architect or engineer, building and pest inspector, financial advisor, accountant or related professional. The information contained on the Site is not intended to be comprehensive, and may not be accurate, up-to-date or applicable to any particular case. IF YOU RELY ON ANY INFORMATION, CONTENT OR SERVICE AVAILABLE THROUGH THE SITE, YOU EXPRESSLY AGREE THAT YOU DO SO SOLELY AT YOUR OWN RISK. YOU UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS YOU MAY INCUR THAT RESULTS FROM YOUR USE OF ANY INFORMATION, CONTENT OR SERVICE FROM THE SITE. NO MEMBER OF THE WENDY RUSSELL AGENCY AND RELATED ENTITIES CAN ACCEPT ANY LIABILITY FOR ANY INACCURACIES OR OMISSIONS IN THIS SITE.
  3. Indemnification. By choosing to use the Site, you agree to indemnify, defend and hold harmless the Wendy Russell Agency and related entities from any and all claims or damage, including attorney’s fees, arising out of or related to: (1) Content you choose to submit, post or transmit through the Site; (2) your use of or connection to the Site; (3) your violation of these Terms; or (4) your violation of any rights of another.
  4. Limitation of Liability. To the extent permitted by applicable law, no member of the Wendy Russell Agency and related entities shall be liable to you or any other third party for any direct, indirect, incidental, special, punitive or consequential damages arising out of your access to or use of the Site or any information contained in it, or your inability to gain access to or use the Site, or any breach of any warranty, even if Wendy Russell and related entities have been advised of the possibility of such damages. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE OR THE SERVICE, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE SERVICE.


Except as otherwise provided in these Terms, Wendy Russell and related entities will give you any notices, and you hereby authorize Wendy Russell and related entities to send notices (including notice of subpoenas or another legal process, if any), via electronic mail to the email address that we have on record for you. You will be considered to have received a notice when sent by Wendy Russell and related entities via electronic mail, whether or not received by you. Wendy Russell and related entities may provide notice to any email or other address that you provide to us. You must keep your address current and any notice sent by Wendy Russell and related entities to the address that you have most recently provided is effective notice. Any notice you provide to us must be sent by mail to Wendy Russell and related entities. 


  1. Changes to Terms. At any time and for any reason, Wendy Russell and related entities may change or update these Terms, which include the Privacy Policy and any other agreement that is incorporated by reference into these Terms, without notice to you. Any change or update made by us will be prospective only. You can always find the most recent version of the Terms here. In case of inconsistencies between these Terms and any materials provided off-line, these Terms will always control.
  2. Your Obligation to Stay Current. It is critical that you keep your email contact information correct and updated with Wendy Russell and related entities at all times. In addition, we encourage you to check back regularly to review these Terms.
  3. Changes to Service. We reserve the right to modify or discontinue, and restrict or block access to, the Service without notice to you. We may modify or remove any Content from the Service at any time without notice to you, including removal of Content that we believe to be obscene, lewd, lascivious, excessively violent, harassing, or otherwise objectionable. We are not liable for any such modification, suspension, discontinuance or removal, and any such action by us will not affect Wendy Russell and related entities’ license to your Content as stated in Section 3 above.


  1. Agreement to Conduct Transactions Electronically. All of your transactions with or through the Site may, at our option, be conducted electronically from start to finish. If the law allows you to withdraw this consent or if we are ever required to deal with you non-electronically, we reserve the right to charge or increase fees and you agree to print or make an electronic copy of the Terms and any other contract or disclosure that we are required to provide to you.
  2. Interpretation. The paragraph headings in these Terms are included to help make these Terms easier to read and have no binding effect. As used in these Terms, the words “include” and “including” are meant to be illustrative and not exhaustive.
  3. Third Party Rights. These Terms are for the sole benefit of Wendy Russell our officers, related entities, directors, employees, affiliates, and agents. No other person, including any user of the Site, shall have the right to assert a claim under these Terms.
  4. Severance. If any part of the Terms is held by a court of competent jurisdiction to be invalid or unenforceable, the invalid or unenforceable part will be given effect to the greatest extent possible and the remainder will remain in full effect, provided that the allocation of risks described in these Terms is given effect to the fullest extent possible.
  5. Assignment. These Terms are personal to you and you may not transfer, assign or delegate them to anyone without the express written permission of Wendy Russell and related entities. Any attempt by you to assign, transfer or delegate these Terms without the express written permission of Wendy Russell and related entities will be null and void. Wendy Russell and related entities have the right to transfer, assign and delegate these Terms to one or more third parties without your permission.
  6. Export Limitations. This Site is controlled by us from our offices in Australia and is directed to Australian and worldwide users. If you access the Site from locations outside Australia, you do so at your own risk and you are responsible for compliance with applicable local laws. You may not use or export anything from the Site in violation of U.S. export laws and regulations or the Terms.
  7. Jurisdiction; Choice of Law; Waiver of Jury Trial. These Terms and all performances and claims of every nature between us are governed by the laws of Brisbane, Australia., without regard to any conflict of laws principles that would result in the application of the law of a different jurisdiction. You and Wendy Russell and related entities submit to the exclusive personal jurisdiction and venue of the courts located within Brisbane Australia. The parties hereto waive any right to request a trial by jury.
  8. Limitations on Actions. Any action concerning any dispute with respect to the Site must be commenced within one year after the cause of the dispute arises, or the cause of action is barred.
  9. Entire Agreement. These Terms comprise the entire agreement between you and Wendy Russell and related entities with respect to the use of the Site and supersede all contemporaneous and prior agreements between the parties regarding the subject matter contained herein.
  10. No Waiver. The failure of any party to exercise or enforce any right or provision of these Terms, including any failure to act with respect to a breach, will not constitute a waiver of such right or provision or that party’s right to act with respect to subsequent or similar breaches.
  11. Third Party Vendor. Our website and contact centre may be staffed by a third-party vendor to support, screen, and answer telephone, email, text, and internet customer inquiries about Wendy Russell Properties and Agents. Any information collected is confidential and is not shared with any other parties.
  13. Notice Regarding Trademarks. The Site includes certain trademarks, copyrights and service marks owned by Artation Holdings Pty Ltd, Wendy Russell and related entities, its affiliates, and others. You agree not to use these trademarks, copyrights or service marks in any manner without the express written permission of the owner. You further agree that you will not alter or remove any copyright, trademark or other legal notice from any Content.

It is our policy to terminate in appropriate circumstances any Account or user for infringement of intellectual property rights, including copyrights. Wendy Russell and related entities may access, preserve and disclose to third parties any of your information or data (including personally identifiable information and private communications) related to a written complaint of copyright infringement if we believe in our sole discretion that such access, preservation, or disclosure is necessary or useful to respond or otherwise address such complaint.

  1. Notice of Availability of Filtering Software. Minors are not authorized to visit our Site. We do not believe that the Site contains materials that would typically be the subject of filtering software. Nevertheless, all users are hereby informed that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist in limiting access to material that is harmful to minors. 


  1. No Harvesting or Dictionary Attacks Allowed. We will not give, sell, or otherwise transfer addresses maintained by us to any other party for the purposes of initiating or enabling others to initiate, electronic mail messages except as authorized by law or appropriate personnel or policies. Except for parties authorized to have such addresses, persons may violate federal law if they: (1) initiate the transmission to our computers or devices of a commercial electronic mail message as defined "CAN-SPAM” that does not meet the message transmission requirements of that act; or (2) assist in the origination of such messages through the provision or selection of addresses to which the messages will be transmitted.


  1. Equal Housing Opportunity. We are pledged to the letter and spirit of equal housing opportunity throughout the territory. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status or national origin.

Australian Real Estate Law requires real estate licensees who are acting as agents of buyers or sellers of property to advise the potential buyers or sellers with whom they work of the nature of their agency relationship and the rights and obligations it creates. This disclosure will help you to make informed choices about your relationship with Wendy Russell and related entities. 

Throughout the transaction, you may receive more than one disclosure form. The law may require each agent assisting in the transaction to present you with this disclosure form. A real estate agent is a person qualified to advise about real estate.

If you need legal, tax, financial or other advice, consult with a professional in that field.





A buyer’s agent is an agent who is engaged by a buyer to represent the buyer’s interests. The buyer’s agent does this by negotiating the purchase of a home at a price and on terms acceptable to the buyer. A buyer’s agent has, without limitation, the following fiduciary duties to the buyer: reasonable care, undivided loyalty, confidentiality, full disclosure, obedience and duty to account. A buyer’s agent does not represent the interest of the seller. The obligations of a buyer’s agent are also subject to any specific provisions set forth in an agreement between the agent and the buyer. In dealings with the seller, a buyer’s agent should (a) exercise reasonable skill and care in performance of the agent’s duties; (b) deal honestly, fairly and in good faith; and (c) disclose all facts known to the agent materially affecting the buyer’s ability and/or willingness to perform a contract to acquire seller’s property that are not inconsistent with the agent’s fiduciary duties to the buyer.


A broker’s agent is an agent that cooperates or is engaged by a listing agent or a buyer’s agent (but does not work for the same firm as the listing agent or buyer’s agent) to assist the listing agent or buyer’s agent in locating a property to sell or buy, respectively, for the listing agent’s seller or the buyer agent’s buyer. The broker’s agent does not have a direct relationship with the buyer or seller and the buyer or seller cannot provide instructions or direction directly to the broker’s agent. The buyer and the seller, therefore, do not have vicarious liability for the acts of the broker’s agent. The listing agent or buyer’s agent do provide direction and instruction to the broker’s agent and therefore the listing agent or buyer’s agent will have liability for the acts of the broker’s agent.



You may request further information about the way we operate by contacting us, Wendy Russell and related entities.


MOBILE | 0410 584 850

EMAIL | hello@wendyrussell.com.au